Guest information

Chalets Edelweiss, Charlotte & Pinzgau

Check-in / check-out

The chalet will be at your disposal from 4:00 p.m. at the latest on the day of arrival. On the day of departure we kindly ask you to leave the chalet by 9:00 a.m.. We will try to make your arrival and departure as flexible as possible. Please discuss your wishes with the janitor service in advance.

Welcome gift

Attention allergy sufferers – we have chosen a very special cooperation for you for your welcome gift. Sabines feine Köstlichkeiten developed an easy to make ready to bake bread mixture: gluten-free | vegan.

Who does not love the smell of freshly baked bread? It gives us a feeling of warmth and comfort – just like at home.

You will also find a small selection of gluten-free recipes in our guest folder at Chalet Charlotte.

Janitor service

If something should be missing or broken during your stay, or if you have any other questions, please contact Nadine or Patrick Berger from our janitor service.


After an exciting day in the mountains – whether while skiing, biking or hiking – you have the possibility to hang up your equipment / boots to dry them on the ski boot dryer in the ski cellar.


Two free parking spaces are available in front of the house.


In the basement you have a washing machine with integrated dryer. With these amenities, we hope to make traveling with children easier for you and that you can prepare for your sports activities in the best possible way.

WiFi / streaming

Free WiFi is available throughout the house. In addition, the most popular streaming apps are already installed on the TVs in all bedrooms and in the living room.



The Bründl flagship store in Kaprun offers a wide range of sporting goods as well as a skybridge and café.

If you’re looking for a bargain or two, you’re sure to find it at the Bründl Outlet in Kaprun.

In Zell am See you will find everything your shopping heart desires from fashion to sports and leisure to souvenirs.


Die Rauchkuchl Weyerstr. 8, 5724 Stuhlfelden
Starry Menu Dinner – Early reservations required!

Der Dorfstadl, Kaprun Kellnerfeldstr. 15, 5710 Kaprun

Das Gasthof Kröll, Niedernsill Steindorf Au 5, 5722 Niedernsill

Bakery / bread delivery service

The bakery Katschner brot & mehr will gladly supply you with fresh baked goods.
Online Shop: Katschner brot & mehr

s’Dorfcafé || Dorfstr. 2, Niedernsill || Opening hours: daily 6 a.m. – 6 p.m.


In the butcher’s shop Rumpold you will find regional meat and sausage products. You will also find products needed for special preparation methods such as fondue and raclette.

Stuhlfelden 277, 5724 Stuhlfelden
Flugplatzstr. 52, 5700 Zell am See

Daily needs

Here is a small selection of nearby shopping facilities for daily needs:
Wine shop / beverages Wieser, Kolarik & Leeb – Piesendorf
MPreis – Piesendorf
Spar Simon LeitnerNiedernsill